Smoke box and chimney issue
3 posters
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Smoke box and chimney issue
So we recently had the above kit delivered. The tin of Foliac was severely dented but still sealed, but the chimney has dents at the bottom (minorish, could be hidden) and the top, which is pretty major considering its supposed to stand proud of the copper "cowling". Any ideas how to smack it back into shape or should I be talking to STW?
John Bull- Number of posts : 33
Age : 66
Location : Cheltenham Spa
Registration date : 2019-02-01
Re: Smoke box and chimney issue
Talk to STW - they are extremely good and I'm sure will either straighten it for you or replace!!
Greg
Greg
Goliewogs- Number of posts : 115
Age : 73
Location : FRANCE - Normandie
Registration date : 2016-03-28
Re: Smoke box and chimney issue
Picture and talk with Dean. He will sort you out and also claim the courier.
lynnr- Number of posts : 3242
Age : 55
Location : Highland, 4inch showman
Registration date : 2010-08-06
Re: Smoke box and chimney issue
Thanks both for the answers, will get my son to take some pictures and then I'll contact Dean. I honestly didn't think STW would send kit out as we received it.
John Bull- Number of posts : 33
Age : 66
Location : Cheltenham Spa
Registration date : 2019-02-01
Re: Smoke box and chimney issue
Is it best to contact Dean by phone or email? If email, can anyone tell me what it is please?
Got a few pics at last! (but no idea how to post them)
EDIT! Given up with imgur!!
Got a few pics at last! (but no idea how to post them)
EDIT! Given up with imgur!!
John Bull- Number of posts : 33
Age : 66
Location : Cheltenham Spa
Registration date : 2019-02-01
Re: Smoke box and chimney issue
Contact Dean at STW on 01327 301030 (UK office hours) Select sales for Dean or Tech for Will.
lynnr- Number of posts : 3242
Age : 55
Location : Highland, 4inch showman
Registration date : 2010-08-06
Re: Smoke box and chimney issue
Thank you Lynnr
John Bull- Number of posts : 33
Age : 66
Location : Cheltenham Spa
Registration date : 2019-02-01
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