Burrell 4" Kit 11A Payment
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Burrell 4" Kit 11A Payment
Hi All,
Isabel will be calling all customers tomorrow to ask for immediate cheque payment for Burrell 4" kit 11A. This posting is to ensure that if she is unable to reach any one by telephone there is still a chance they will see it on the forum.
We are asking for a cheque to be sent straight away so that as your kit is despatched just before Christamas we will be in the position to bank payment immediately. Cheques will ONLY be bank once the kit HAS been despatched and NOT before.
The despatch of this kit is very very tight and we are working round the clock to achieve a despatch target of the end of next week (19th December). If we then wait the normal 7 days for payment, with the postal delays and Christmas/New Year bank holidays it will be well in to January before the funds will have cleared. This not only has a knock on to the cash flow it also means that in theory payment will not have been taken till January and as some people don't like to make two payments a month it means another kit/payment can not be despatched/taken until February.
Please help us to help you by paying promptly. Although the vast majority pay for the kits promptly we have had the odd problem with customers not paying their invoices on time and needing to be chased a minimum of two or three occasions. Your co-operation would be greatly appreciated.
Regards
Dean & Steve
Isabel will be calling all customers tomorrow to ask for immediate cheque payment for Burrell 4" kit 11A. This posting is to ensure that if she is unable to reach any one by telephone there is still a chance they will see it on the forum.
We are asking for a cheque to be sent straight away so that as your kit is despatched just before Christamas we will be in the position to bank payment immediately. Cheques will ONLY be bank once the kit HAS been despatched and NOT before.
The despatch of this kit is very very tight and we are working round the clock to achieve a despatch target of the end of next week (19th December). If we then wait the normal 7 days for payment, with the postal delays and Christmas/New Year bank holidays it will be well in to January before the funds will have cleared. This not only has a knock on to the cash flow it also means that in theory payment will not have been taken till January and as some people don't like to make two payments a month it means another kit/payment can not be despatched/taken until February.
Please help us to help you by paying promptly. Although the vast majority pay for the kits promptly we have had the odd problem with customers not paying their invoices on time and needing to be chased a minimum of two or three occasions. Your co-operation would be greatly appreciated.
Regards
Dean & Steve
Kit 11A Dispatch
Just wondering (along with a few others, no doubt) if Santa is loading up his sleigh with kits in time for Christmas? I'll be pleased if he is but ask him not to try sending it down my chimney as its only 6" diameter and there's a very hot rayburn at the bottom!
best wishes
Paul
best wishes
Paul
thehawk- Number of posts : 61
Location : Templecombe (4 inch Burrell)
Registration date : 2008-06-22
Kit 11a Dispatch
I was very pleased when I arrived home from work this evening to see that Santa or DHL had delivered a parcel this afternoon!
Many thanks to the whole team at STW for all your efforts and best wishes to you all for a merry christmas and a prosperous new year!
Paul
Many thanks to the whole team at STW for all your efforts and best wishes to you all for a merry christmas and a prosperous new year!
Paul
thehawk- Number of posts : 61
Location : Templecombe (4 inch Burrell)
Registration date : 2008-06-22
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