Steam Traction World
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Steam Traction World

Live steam, large scale model Traction Engines


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Post  graemejudge Tue 19 Jul 2016, 5:40 pm

Have been trying to contact dean or someone to buy some parts but all the emails I sent I don't seem to get any replays and phone calls not answered any one know what's happening with them at the moment?????



Thanks Graeme

graemejudge

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Post  LiveSteam Tue 19 Jul 2016, 6:52 pm

How long have you been trying?

Normally find they get back to you within 36hrs.

LiveSteam

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Post  Irish Burrell Tue 19 Jul 2016, 7:03 pm

Isabelle the receptionist has been on holidays, should be back fairly soon
Irish Burrell
Irish Burrell

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Post  graemejudge Tue 19 Jul 2016, 7:04 pm

Sent few emails about 3/4 weeks ago but didn't get anything back then

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Post  LiveSteam Tue 19 Jul 2016, 9:40 pm

Irish Burrell wrote:Isabelle the receptionist has been on holidays, should be back fairly soon

That might be part of the problem, that and its middle of the rally season/holidays. STW dont have a huge number of staff, I'm sure someone will get back to you soon graeme

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Post  calimods Sun 24 Jul 2016, 5:24 pm

Isobelle has been on holiday and Dean was doing the distribution she normally does, I needed a new part but got through o.k. but did take nearly a week to come when it usually takes 2 or 3 days. Think she should be back now. Very Happy

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Post  graemejudge Mon 25 Jul 2016, 11:27 am

Ok I'll try again some time but thought would have at least received a reply by email to let me know they received it

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